24/7 Emergency Dispatch for HVAC Contractors
Summer heat waves and winter freeze bring emergency calls your competitors can't handle. Voksha answers 24/7, prioritizes emergencies, dispatches techs, and books maintenance—capturing every $300-1,500 service call.
Challenges HVAC Companies Face
Sound familiar? You're not alone.
Missing emergency calls during peak season (summer 100°F days)—every missed call is $800-1,500 lost revenue
Technicians in the field can't answer phones—customers call next contractor on Google
After-hours emergencies going to competitors—AC failures at 10pm need immediate response
Appointment scheduling taking too long—customers hang up after 3-5 minute hold times
Seasonal surge overwhelming staff—June-August brings 200% increase in call volume
Difficulty prioritizing emergency vs routine—wasting emergency slots on non-urgent maintenance
Lost maintenance plan revenue—missing opportunities to convert emergency calls into recurring contracts
How Voksha Solves These Problems
Built specifically for hvac companies.
24/7 emergency dispatch—identify urgent situations (no heat, no AC) and immediately alert on-call tech
Priority routing by urgency—triage between emergency (same-day), urgent (24-48hr), and routine maintenance
Technician scheduling with GPS—book appointments based on tech location, availability, and service type
Service history lookup—access customer records for system type, past repairs, and warranty status
Maintenance plan enrollment—convert one-time service calls into recurring revenue contracts
Price quotes for common repairs—provide ballpark estimates for standard services to close more leads
Follow-up automation—schedule seasonal tune-ups, filter changes, and annual inspections
Common Use Cases
See how hvac companies use Voksha every day.
Emergency Response
Handle urgent AC/heating failures with priority routing and immediate technician dispatch, even at midnight.
Smart Scheduling
Book service appointments based on job type, technician location, and equipment requirements—no double-booking.
Lead Qualification
Ask screening questions about system type, issue description, and urgency to prioritize high-value opportunities.
Maintenance Plans
Enroll customers in recurring tune-up plans during service calls to create predictable monthly revenue.
"Last summer we missed 50+ emergency calls during heat waves because our lines were overwhelmed. This year with Voksha, we captured every single call and booked 40% more jobs. It's like having a dispatch team that never sleeps."
Frequently Asked Questions
Everything you need to know about Voksha for hvac companies.
How does Voksha handle emergency HVAC calls?
Voksha identifies emergency keywords (no AC, no heat, system down, leaking) and prioritizes those calls. It immediately texts/calls your on-call technician with customer details, location, and issue description—usually within 60 seconds of the call.
Can it tell the difference between emergency and routine calls?
Yes. Voksha asks diagnostic questions to determine urgency. 'No AC on a 95°F day' triggers emergency dispatch. 'Want to schedule spring tune-up' books a routine maintenance appointment. This prevents wasting emergency slots on non-urgent work.
Does it integrate with ServiceTitan or other field service software?
Yes. Voksha integrates with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and other platforms. Customer information, appointment details, and job notes sync automatically—no manual data entry.
How does it handle peak season call volume?
Voksha scales instantly. During June-August heat waves when call volume spikes 200-300%, it answers every call within 3 seconds, books appointments, and dispatches techs—without hiring seasonal staff or paying overtime.
Can it book different types of HVAC services?
Absolutely. Voksha understands AC repair, heating repair, installation, replacement, duct cleaning, thermostat issues, maintenance plans, and emergency service. It books the right time slot with the right technician and equipment for each job type.
Never Miss Another Emergency Call
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