AI Receptionist for Small Business
An AI Front Desk
Priced for a Small Business.
Voksha answers every call, books appointments and captures leads 24/7 in 200+ languages, from $14/month billed per call. No front-desk hire, no per-minute meter, no contract.
Definition
What Is an AI Receptionist for a Small Business?
An AI receptionist for a small business is voice AI that answers the company phone line in place of a front-desk hire. It greets the caller, answers routine questions, qualifies the enquiry, books appointments into a calendar, and escalates urgent calls on rules the owner sets. Voksha starts at $14 per month for 15 calls.
- $14/mo
- Starter, 15 calls
- $168/yr
- Starter annual cost
- 168 hrs
- Covered per week
- 5 min
- Typical setup time
Which Plan
What a Business Your Size Needs.
Plan choice comes down to monthly call volume and whether you need integrations. Here is where most businesses land.
Solo owner-operator
You are the receptionist, and every call you take is work you are not doing. Starter at $14 per month covers 15 calls, which suits a business taking a handful of enquiries a week. Most solo trades, consultants and single-chair services land here.
Two to ten people
Calls arrive while everyone is with a customer, and there is no front desk to absorb them. Premium at $99 per month covers 150 calls with appointment booking, which fits most clinics, salons, small firms and service businesses at this size.
Ten to fifty people
You may already have someone answering phones part of the day. The AI front desk covers the other two thirds of the week plus overflow when the line is busy. Premium usually still fits; heavy inbound volume moves to Enterprise.
Multi-location or regulated
Routing by branch, HIPAA-aligned handling, or writing into a CRM or field service platform moves you to Enterprise, from $990 per month, which includes those integrations and per-location configuration.
Capabilities
What It Does on Every Call.
The front-desk job, done by voice AI, consistently, on the first ring.
Answers every call
Picks up on the first ring, including several calls at once, so a busy hour never produces a busy signal.
Books appointments
Reads live calendar availability, offers real slots, and books, moves or cancels during the call.
Qualifies the caller
Asks your questions, scores the enquiry against your criteria, and routes the ones worth your time.
Captures the details
Name, number, reason for calling, urgency and next step, delivered as structured fields rather than a voicemail.
Covers nights and weekends
Answers at 2am on a Sunday for the same price as 2pm on a Tuesday, with no out-of-hours premium.
Answers in 200+ languages
Detects the caller language automatically. Across 1M+ calls on our platform, about one in three is not in English.
Escalates on your rules
Transfers live, pages an on-call person, or books a callback whenever a call falls outside what you configured.
Keeps a record
Every call transcribed and summarised, so you can see what customers actually ask for.
Cost
What It Replaces, and What It Costs.
The three ways a small business covers its phone line, priced against each other.
| What you are comparing | Voksha (voice AI) | Hiring a receptionist | Human answering service |
|---|---|---|---|
| Entry cost | $14/month for 15 calls | Five-figure annual salary plus payroll | $99 to $350/month plus per-minute |
| Hours covered | 24/7/365, same rate | Roughly 40 hours a week | Business hours, premium out of hours |
| Calls at the same time | Unlimited, answered in parallel | One | Queued behind other callers |
| Appointment booking | Books into your calendar on the call | Yes | Usually a paid tier |
| Languages | 200+ included on every plan | Whatever they speak | English, Spanish as an add-on |
| Consistency | Identical script every call | Varies by day and workload | Varies by operator and shift |
| Time to start | About five minutes | Weeks to hire and train | Days to onboard |
| Commitment | No minimum, cancel anytime | Employment contract | Monthly minimums common |
Options
Best AI Receptionist for Your Situation.
Voksha is not the right fit for every small business. Here is where each type of provider makes sense.
Tight budget, under 100 calls a month
Voksha Starter or Premium
$14/month for 15 calls or $99 for 150, billed per call, answering 24/7.
Want a flat monthly fee and simple setup
My AI Front Desk or Rosie
Both publish minute-bundle plans: Rosie from $49/month for 250 minutes, My AI Front Desk $99/month ($79 annual) for 200 minutes, as published September 2026.
Need a human on some calls
Smith.ai
AI plus live-agent hybrid, priced per call: AI free for 25 calls, Pro from $150/month for 75 calls, live agents from $300/month for 30 calls; costs rise with volume.
Every call must be a person
Ruby or a live answering service
Human receptionists from $250/month for 50 minutes at Ruby (as published September 2026), billed per minute.
Multi-location or franchise
Voksha Enterprise or Goodcall
Central configuration across locations; Voksha Enterprise from $990/month with CRM integrations.
Full vendor-by-vendor pricing is in best AI receptionists in 2026 and the competitor pricing breakdowns.
For most small businesses taking under 150 calls a month, the best AI receptionist is a flat per-call plan that answers 24/7 and books into your calendar. Voksha costs $14/month for 15 calls or $99 for 150. If some calls must reach a human, a hybrid like Smith.ai fits better, at a higher price.
Yes. An AI answering service picks up every call, answers common questions, takes structured messages and books appointments, without per-minute operator charges. Voksha works this way from $14/month. See the answering service for small business page for coverage details.
An AI receptionist for a small business is voice AI that answers the company phone line in place of a front-desk hire. It greets the caller, answers routine questions, qualifies the enquiry, books appointments into a calendar, and transfers or escalates urgent calls on rules the owner sets. Voksha starts at $14 per month for 15 calls.
Voksha is $14 per month for 15 calls, $99 per month for 150 calls, and $1 for each additional call, with Enterprise from $990 per month. Human virtual receptionist services generally start between $99 and $350 per month and bill per minute above an included bundle, with a premium for after-hours coverage.
For most small businesses, substantially. A full-time receptionist is a five-figure annual salary plus payroll costs and covers roughly 40 hours a week. Voksha Starter is $168 a year and covers all 168 hours in a week, including the evenings and weekends when many consumer service calls arrive.
Count the calls you get in a typical month. Under 15 calls, Starter at $14 fits. Between 15 and 150, Premium at $99 works out cheaper than paying $1 per call on Starter. Above that, or if you need CRM sync, multi-location routing or HIPAA-aligned handling, Enterprise from $990 is the right tier.
Voksha uses natural-sounding voices with under 200 milliseconds to the first word, so conversations feel like a person rather than a menu. You can also configure it to disclose that it is an AI assistant if you would rather be explicit.
You decide in advance. It can transfer the call live to you or a team member, page an on-call person, take a detailed message, or book a callback. Nothing is dropped, and you get a transcript and summary either way.
About five minutes. You forward your existing business number, describe what the business does and how calls should be handled, connect your calendar, and it starts answering. There is no port, no new number and no contract.
Compare the plan cost against the value of one job. For most small businesses a single recovered enquiry a month exceeds the $14 Starter plan several times over, which is why the calculation usually turns on average job value rather than call volume.
Explore more
Pricing, ROI, and the versions of this built for specific industries.
Cities We Serve
Front-desk coverage
for $14 a month.
Set up in about five minutes, keep your existing number, and stop sending customers to voicemail.