Legal Answering Service
A Legal Answering Service That Captures Every Client While You're in Court
80% of callers will not leave a voicemail. They call the next attorney. Voksha answers every call, runs a professional intake, pre-qualifies the matter, and books the consultation, 24/7.
Overview
What a Legal Answering Service Does.
A legal answering service answers calls from potential clients when your firm cannot, capturing intake details and scheduling consultations. Voksha handles professional client intake 24/7, pre-qualifies each matter against your criteria, and books consultations before the caller reaches another attorney.
- 80%
- Of callers skip voicemail
- 24/7
- Intake coverage
- 200+
- Languages for client access
- $14/mo
- Starting price
The Problem
Why Businesses Need a Legal Answering Service.
The calls a traditional service and a voicemail box quietly lose.
Court and voicemail
You are in trial with your phone off. A high-value case calls, gets voicemail, and hires the next firm on the list.
After-hours matters
Arrests and accidents happen at night and on weekends, exactly when the office is closed.
Intake bottleneck
Staff drown in calls, and unqualified callers eat time that should go to real cases.
Expensive live intake
Live legal answering services bill high per-minute rates and still miss overflow.
Why Voksha
How Voksha Delivers It.
An AI legal answering service that answers instantly, every time, for a flat per-call price.
Legal Answering Service by Voksha
Voksha replaces per-minute meters and voicemail with AI that answers in under a second, books appointments, and hands your team a clean summary of every call.
- Professional client intake 24/7 that captures name, matter type, and urgency, with a summary waiting when you are out of court.
- Pre-qualify each matter, is it your practice area, is there a conflict, is there budget, before you spend billable time.
- Book consultations across multiple attorneys' calendars instantly, securing the client on the first call.
- Sync every intake to Clio, MyCase, or PracticePanther automatically.
- Serve clients in 200+ languages, widening access without hiring multilingual staff.
How It Works Day to Day.
After-hours intake
Prospective clients search for attorneys at all hours. Voksha captures the matter and schedules a consultation any time.
Lead pre-qualification
Voksha asks your screening questions and scores each matter so your team calls the best cases back first.
Consultation booking
Callers book directly into attorney calendars, reducing phone tag and lost prospects.
Conflict and practice-area screening
Route only relevant, conflict-free matters to your intake team, filtering out the rest.
Sample Call
What Your Callers Hear.
A typical call to a Voksha legal answering service, step by step, and what lands in your inbox afterwards.
Greeting
The caller hears your firm name and a professional greeting within a second, whether you are in court, in a deposition, or closed.
Matter type
Voksha asks what the call is about and matches it to your practice areas, such as personal injury, family, criminal, or estate planning.
Intake questions
It runs your intake script: key dates, parties involved, location, urgency, and how the caller found you.
Screening and next step
Matters outside your practice are politely referred or logged. Qualified matters are offered a consultation slot on Premium or a callback window.
Intake summary
Your team receives a structured intake summary and transcript by email or text, ready to sync to Clio, MyCase, or PracticePanther.
Comparison
AI vs Live Answering Service
vs Voicemail.
The three ways legal businesses cover their phones, compared on what actually decides the outcome.
| What happens when | Voksha (AI) | Live answering service | Voicemail |
|---|---|---|---|
| A potential client calls while you are in court | Answered instantly, intake questions asked, summary sent to you | Operator takes a message; intake depth varies by plan | Many callers move to the next firm |
| Running legal intake | Your intake script every time: matter type, dates, parties, urgency | Scripted intake, often priced per minute or as an add-on | None |
| Practice-area and conflict screening | Asks your screening questions and flags matters outside your practice | Possible with detailed scripts | None |
| Booking consultations | Books into attorney calendars on Premium | Some services book; many take a callback request | Not possible |
| After-hours arrest or accident calls | Answered 24/7 with no after-hours surcharge | Covered, often at higher after-hours rates | Caller contacts another firm |
| Cost at 100 calls a month | $99/month on Premium (150 calls included) | Roughly $850-$1,650 at a typical $1.70-$3.30 per minute and 5-minute calls | Free, but lost cases are costly |
| Getting intake into your system | Structured summary by email, with Clio, MyCase and PracticePanther sync | Emailed notes you retype | Audio you have to review |
How much does a legal answering service cost?
Live legal answering services with intake typically charge $1.70-$3.30 per minute, and intake calls run long, so 100 calls at about 5 minutes each costs roughly $850-$1,650 a month. Voksha charges per call regardless of length: Starter is $14/month for 15 calls, Premium is $99/month for 150 calls, then $1 per additional call.
Yes. Voksha captures the caller's name, matter type, key facts, and urgency using the intake script you define, then delivers a structured summary and can book a consultation on the spot.
Voksha syncs intake summaries and appointments to legal practice management tools including Clio, MyCase, and PracticePanther, so nothing is retyped.
Yes. Voksha asks your qualifying questions, checks practice area and basic conflicts, and scores each matter so your team focuses billable time on real cases.
Plans start at $14/month for 15 calls, then $1 per additional call, with a $99/month Premium tier for 150 calls. That is a fraction of live legal answering services that bill per minute.
Yes. Voksha answers every call day or night, weekends and holidays included, so an after-hours arrest or accident call is captured instead of lost.
A virtual receptionist for lawyers answers potential-client calls and runs intake when the firm cannot. Voksha is an AI virtual receptionist for lawyers: it captures the matter, pre-qualifies it against your practice areas, and books the consultation 24/7.
An answering service with legal intake does more than take messages: it asks your intake questions, captures the matter details, and screens for fit. Voksha runs your intake script on every call, 24/7, and sends a structured summary your team can act on.
Calls forward to Voksha when your team cannot answer. It greets the caller with your firm name, identifies the matter type, asks your intake questions, screens practice area, and books a consultation or schedules a callback.
No. Voksha collects facts and books consultations using the script you approve. If a caller asks for legal advice, it explains that an attorney will follow up and captures the question for your team.
For a small firm, look for 24/7 intake, practice-area screening, consultation booking, and predictable pricing. Voksha offers all four from $14/month, with per-call rather than per-minute billing, so long intake calls do not raise the bill.
With Voksha, each call beyond your plan costs $1, no matter how long the intake takes. Premium includes 150 calls for $99/month. Per-minute live services typically bill $1.70-$3.30 per minute, so a 10-minute intake can cost $17-$33.
Yes. Voksha can answer and run intake in Spanish, and your team receives the summary in English. A second language is included on Premium, with multi-language answering on Enterprise.
Yes. Voksha can sync intake summaries and appointments to Clio, MyCase, and PracticePanther, so your team does not retype details from a message slip.
Explore more
See how Voksha works as a legal answering service alongside pricing, ROI, and related industries.
Cities We Serve
Capture every client intake, 24/7.
Set up in about five minutes, keep your existing number, and start answering every call 24/7 from $14/month.